Payment/Refund Policy

Payment/Refund Policy

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For Local Customers:

We accept Credit/Card Payments, Bank Transfers, and Cash on Delivery.

Cash on Delivery is only available for orders under Rs.20,000.

For International Customers:

We accept payments via Credit/Debit Card as well as Bank Transfers for international customers.

Please note that we do not ratify any other methods of payment apart from those detailed above.

For assistance, email us at

We at ZeenatJahaan are dedicated to offering the best possible job. Although we hope you love your order, we do not, under normal circumstances, accept returns or exchanges.
If the product you got is determined to be defective in terms of its quality or manufacture, we may give a conditional exchange in the form of store credit for future purchases; provided, however, that you notify us within 48 hours of delivery. Our Quality Assurance Department will examine your situation when you generate a query and offer a resolution. Orders that have been customised or to which a concession code has been applied are not subject to return, refund, or chargeback policies.

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