FAQ's
FAQ's
Where is Zeenat jahaan based?
Founded in 2018, Zeenat jahaan is based in Pakistan and operates globally, offering worldwide shipping.
How can I contact Zeenat Jahaan for inquiries?
For any inquiries, feel free to reach out to us via email at support@zeenatjahaan.com or WhatsApp us at+92 303 2083887
Do you offer custom sizes?
Yes, Zeenat Jahaan offers custom sizing services. For bespoke design inquiries, please contact us directly to discuss your requirements, fabric choices, and timelines.
How do I place an order?
Orders can be placed through our website at www.zeenatjahaan.comSimply select your desired items, choose your size, and proceed to checkout.
What payment methods do you accept?
We accept various payment methods, including credit/debit cards and online bank transfers. For more details, you can check the payment options during checkout.
Do you ship internationally?
Yes, we offer worldwide shipping. The delivery time and shipping costs will vary based on your location and the nature of the order.
What is your return policy?
Please refer to our returns and exchange.
Can I track my order?
Yes, once your order has been dispatched, you will receive a tracking number via email, which you can use to track your shipment.
What sizes do you offer?
We offer a range of sizes. For detailed sizing information, please refer to our Size Guide available on each product page. Custom sizing is available for bespoke orders.
How can I make sure I order the right size?
We highly recommend referring to our Size Guide before placing your order. For any questions about fit or sizing, please contact our customer service team.
Can i shop in my local currency?
Yes, our website supports multiple currencies. Select your preferred currency from the dropdown menu at the top of our homepage. However, the order will be billed in PKR.